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Recharge and balance

How to recharge Zain Prepaid lines

Now, you will no longer need to enter your ID number to recharge your line. You can recharge your line directly through:

1. Self Care: Visit My account or Zain application. To recharge your line using :

  • Recharge card voucher
  • Credit card (Visa, MasterCard, American Express)
  • Sadad.

To check the balance of your prepaid line, visit My Account page or Zain application or Dial *142#  .

Zain application available for Android and iOS, download it from icon below  

 

2- Visit Topup Page on our website.

3- Dial *141* → then enter the recharge card voucher numbers → then press #

EX : (*141* Recharge Voucher Number # )

4- Dial 1717 and follow the Voice instructions.

How to Transfer Your Credit to Zain prepaid Lines

You can easily Transfer your credit from your prepaid line to other prepaid line following below steps:

Sending Party:

Send an SMS to 702702 which contains the following:

Bt → space → then the number you want to transfer to → space → Amount in Riyals 

For example: BT 0590000959 10

Receiving Party:

He/She will receive a confirmation SMS on the transferred amount directly.

Credit transfer business rule

  • Customers will be charged 50 Halalah per transfer transaction.
  • Preloaded balance can’t be transferred.
  • When credit is transferred a confirmation message will be sent to both parties (sender and the receiver). And note that the confirmation message will be sent to the receiver number contains the amount transferred and the sender number.
  • This service for all prepaid Packages except Zain Max Package.
  • Customers on Hala package can transfer credits to another customer on Hala package only.
  • Minimum amount after transfer does not apply to Noor Packages and Visitors.
  • Any bonus credit cannot be transferred.
  • Received balance transfer does not affect the prepaid lines validity.
  • Received balance can be transferred.

Rules

Amount

Minimum Amount per Transaction

5 SAR

Maximum Amount per Transaction

20 SAR

Maximum Amount per Day

250 SAR

Minimum Amount After transfer

25 SAR

Unlimited Validity for Prepaid

 

Never-ending balance, all the way! 
Unlimited validity for prepaid packages. 
From this day on, you won’t have to worry about your prepaid package validity, as you will enjoy open validity as long as you place calls, send SMS, browse data, or recharge with any amount. 

Terms and Conditions: 
-   Changes on prepaid packages validities will apply on all prepaid customers. (except Hajj & Umrah package).
-   To keep your prepaid package valid, you only have to recharge with any amount, place calls, send SMS, or browse data.
-   One of the above actions should be performed at least once every 90 days.